Measure the impact of UX research
This course reviews your current UX research measurement practices and identifies improvement gaps. Using a research impact framework, we align metrics across four levels (Insights, Optimization, Prioritization, Strategy) and four types (activity, internal, product, business). Deliverables include a tailored framework, prioritized metrics and an implementation plan with defined responsibilities and cadences.
Writing skills for UX researchers
This program teaches UX researchers to transform data into actionable insights by focusing on the 'why' behind findings and linking them to business goals. Participants master presentation frameworks, story structure techniques, and executive summary skills to communicate research impact concisely to senior stakeholders using result-driven language and compelling narratives.
Innovating with AI
One of the major unlocks in product development is the ability to quickly create and test prototypes. Once you've completed generative research to uncover unmet needs, you then need to test ideas to solve these problems. But in the past this could be a long process where you needed to collaborate o get a prototype up and running. AI changes that.This course teaches how to turn hypotheses into concepts, how to prototype them fast and how to test them in ways that lead to smarter decisions.
