Quantifying UX research impact for LinkedIn
Quantifying UX research impact for LinkedIn
Rex worked with LinkedIn to develop a framework to quantify the impact that UX research makes for the organization.
Rex worked with LinkedIn to develop a framework to quantify the impact that UX research makes for the organization.
Training
Training
Outcomes
Shares and articulates their impact to stakeholders.
Shares and articulates their impact to stakeholders.
Tracks and measures the impact of their work.
Tracks and measures the impact of their work.
Plans and priorities their efforts and projects.
Plans and priorities their efforts and projects.
Process
This project included :
Current state assessment: unpacked the strengths and challenges in the way the team currently measures and shares their impact.
Future state identification: designed a framework of metrics to articulate UXR impact.
Impact sizing methodology: shared a methodology to put a dollar value on UX impact.
Implementation planning: prioritized metrics for implementation and developed writing skills to succinctly share project insights and impact.
This project included :
Current state assessment: unpacked the strengths and challenges in the way the team currently measures and shares their impact.
Future state identification: designed a framework of metrics to articulate UXR impact.
Impact sizing methodology: shared a methodology to put a dollar value on UX impact.
Implementation planning: prioritized metrics for implementation and developed writing skills to succinctly share project insights and impact.
Testimonials
Was really enjoyable working with Rex on our first foray into measuring our impact as a UXR team. Ruby was easy to work with, had deep subject matter expertise, and took the team through a variety of exercises each building on the last, to create our first ever impact framework. I'd recommend her in a heartbeat to any UXR team considering how to approach this crucial challenge.
Was really enjoyable working with Rex on our first foray into measuring our impact as a UXR team. Ruby was easy to work with, had deep subject matter expertise, and took the team through a variety of exercises each building on the last, to create our first ever impact framework. I'd recommend her in a heartbeat to any UXR team considering how to approach this crucial challenge.
Craig Mackintosh,
Head of UXR
It's been an absolutely delightful experience working with Ruby. She conducted several workshops with our team and managed to convey a lot of complex and powerful advice in a way that was easy to understand and empowering. Her presentation of tips for measuring and communicating impact was one of the best I've ever seen. Hire this woman! She will give a gift of so many golden nuggets of knowledge. You will not regret it.
It's been an absolutely delightful experience working with Ruby. She conducted several workshops with our team and managed to convey a lot of complex and powerful advice in a way that was easy to understand and empowering. Her presentation of tips for measuring and communicating impact was one of the best I've ever seen. Hire this woman! She will give a gift of so many golden nuggets of knowledge. You will not regret it.
Betsy Book,
Senior Principle UX Researcher
Working with Ruby has been an absolute game-changer for our team. Her deep expertise was immediately apparent, but what truly set her apart was her ability to make complex concepts approachable and understandable for everyone involved. She was incredibly flexible, adapting to our needs and schedules without missing a beat. Thanks to her guidance, we've been set up for major success this year. I can’t recommend her highly enough!
Working with Ruby has been an absolute game-changer for our team. Her deep expertise was immediately apparent, but what truly set her apart was her ability to make complex concepts approachable and understandable for everyone involved. She was incredibly flexible, adapting to our needs and schedules without missing a beat. Thanks to her guidance, we've been set up for major success this year. I can’t recommend her highly enough!
Marieke McCloskey,
Director of Research
Ready to work with us?
Reach out and we’ll get back to you within two business days.
Ready to work with us?
Reach out and we’ll get back to you within two business days.